Dear Visitor,

First of all, welcome to Shop Pro Shop! It is with great pleasure that we welcome you. We are committed to providing you with an excellent experience, from start to finish!

More than just an online store, we are a serious company, extremely committed to offering solutions to our customers. We work with the sale of products that bring the most diverse benefits. Our purpose is to offer countless varieties, at a completely affordable price, so that we can solve some everyday problem. Here, you are our priority!

• MISSION:

Generate value in your life.

• VISION:

To be recognized as an online sales model, reaching and improving the lives of the largest number of people around the world.

• VALUES:

We work with transparency in business; we respect and value human beings; we prioritize quality; we value good relationships. These are our differentiators. We believe that by bringing improvements to people's lives, we can make a difference.

Shop Pro Shop was born, grew and developed with these ideals rooted in its principles.

We work exclusively with innovative, imported and national products (Europe, United States, Asia and Brazil), which are not found in physical stores.

Our customers are our main focus and, therefore, we are always transparent, direct and truthful. To this end, we use Mercado Pago , which is the largest and best payment platform in Brazil, thus ensuring security and speed in transactions.

Only here can you be sure of excellent service at the beginning, end and after your purchase, with a tracking code as soon as it is completed, unquestionable product quality, safe delivery and the comfort of seeing your order arrive directly at your home. And the best part: free shipping throughout Brazil! 

We are always available, with personalized service 24 hours a day, via WhatsApp, quick service chat, email and phone calls. We are eager to answer your questions, in addition to providing any type of support, as well as clarifications about delivery, stock and other questions about our products.

Feel free to contact us at any time through our customer service chat, email: contact.shopproshop@gmail.com and/or WhatsApp: (11) 9 5862-3457 . 

SHOP PRO SHOP , in full exercise of its designated duties, informs that the general service time, as well as the return and refund time, may vary between 5 and 90 business days, due to the high demand and flow of messages, an overload caused by the company's operations throughout the national territory. We also emphasize that a company is governed by solid values ​​and has customer satisfaction as a priority , which is why the company works vigorously to meet all demands in a timely manner.      

THE CUSTOMER , when browsing and carrying out any type of transaction on the SHOP PRO SHOP website , agrees to all the terms, conditions and deadlines imposed by said company.   

Born from a dream, we seek to enable people to also achieve their dreams; whatever they are first!

Yours sincerely,

Shop Pro Shop Team.